1. Introduction

At Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our Website, purchase our products, subscribe to our communications, interact with us via social media, or use any related services.

By accessing or using our Website, you (the “user”, “you”, “your”) acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide when you:

• Create an account or profile.

• Place an order or make a purchase.

• Subscribe to newsletters or marketing communications.

• Respond to surveys, review products, or contact customer support.

Such information may include:

• Name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed by secure third-party payment processors)

• Other optional information you choose to provide

If you are under the age of 13 (or the minimum age required in your jurisdiction), you must obtain your parent’s or guardian’s consent before providing any personal information to us.

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and usage, including:

• IP address

• Browser type and version

• Operating system

• Device type

• Referring/exit pages and URLs

• Pages visited and time spent on the Website

• Search queries entered on our Website

• Interaction with our emails (opens, clicks)

• Use of cookies and similar tracking technologies

We use cookies, web beacons, tracking pixels (including advertising-partner pixels) and similar technologies to personalise your experience, analyse site usage, and support advertising and marketing.

2.3 Information from Third Parties

We may also receive information about you from third parties such as:

• Social media platforms (if you choose to connect your account)

• Advertising partners, analytics providers, and ad networks

• Fulfilment, logistics and service providers

• Other third-party sources as permitted by law

3. How We Use Your Information

We use your information for these purposes:

• To process and fulfill your orders, including shipping and billing.

• To communicate with you about your orders, products, services, offers and promotions.

• To personalise your experience on our Website (for example, show you products or offers that might interest you).

• To improve our Website, services, products, and user experience.

• To detect and prevent fraud, unauthorised transactions, and other liability and risk.

• To comply with legal obligations.

• To support advertising and marketing efforts, including third-party advertising networks such as AppLovin (see Section 5).

4. Sharing Your Information

We may share your personal information with:

• Service providers (e.g., payment processors, fulfilment and shipping companies, customer service platforms).

• Technology providers (e.g., email service platforms, analytics platforms, web hosting).

• Advertising and marketing partners (with your consent, where required by law).

• Law enforcement, regulators or other parties when required by law or to protect our rights or the rights of others.

We do not sell your personal information to third parties for their marketing purposes.

5. Advertising & Use of Third-Party Advertising Partners

We work with third-party advertising networks, including AppLovin, Inc. (and its affiliated companies) (“AppLovin”), to deliver tailored advertising and to measure advertising performance. AppLovin may collect and use information about your use of the Website and other apps and services in order to provide you with interest-based advertising and analytics.

For more information about AppLovin’s collection and use of your information, visit: https://legal.applovin.com/privacy

Consent for Advertising & Tracking

Where required by applicable law, we will obtain your consent before enabling AppLovin’s tracking or data collection. If you decline or withdraw consent, we will disable such tracking and you will still be able to use our Website.

6. Cookies, Tracking Technologies and Your Choices

We use cookies, pixel tags, local storage, and similar technologies on our Website for the following purposes:

• Keep you logged into your account.

• Remember your preferences.

• Analyse site traffic and usage patterns.

• Serve personalised ads to you (including via AppLovin and other ad networks).

Cookie Banner and Consent

On your first visit to the Website (or when required by law), a cookie banner will appear that:

• Identifies AppLovin as a third-party advertising partner.

• Explains that tracking cookies and similar technologies are used for personalised advertising.

• Provides two options: Accept or Decline.
  If you select Decline or withdraw consent at any later time, we will disable AppLovin’s tracking scripts and any related cookies will not be executed.

You may manage or remove cookies and other tracking technologies using your browser settings, device settings or by using opt-out tools provided by third parties.

7. Honoring Privacy Choices & Opt-Out Rights

You have the right to:

• Opt-out of interest-based advertising delivered by AppLovin and any of our other advertising partners.

• Enable the “Do Not Track” (DNT) setting in your browser, which we will honour where technically feasible.

• Access your personal information, request correction of inaccuracies, or request deletion of your personal information (subject to applicable legal exceptions).

• Withdraw consent to marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

If you choose not to be tracked for advertising and analytics, your selection will be respected and relevant tracking scripts (including from AppLovin) will be disabled.

8. Data Security

We implement reasonable administrative, technical and physical safeguards to protect your personal information from unauthorised access, use, or disclosure. However, no system can guarantee absolute security.

9. Data Retention

We retain your personal information only as long as needed to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights:

• The right to access the personal information we hold about you.

• The right to rectify or update inaccurate personal information.

• The right to request deletion of your personal information.

• The right to withdraw consent to processing.

• The right to object to or restrict certain processing.

• Additional rights under specific laws (e.g., California’s CCPA/CPRA, the EU’s GDPR).

If you reside in California, you may have specific rights under the California Consumer Privacy Act (CCPA/CPRA).

To exercise any of these rights or for any privacy-related inquiries, please contact us at .

11. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 (or the minimum age required in your jurisdiction) without the consent of a parent or guardian. If we learn we have collected personal data from a child under that age without such consent, we will delete it as soon as possible.

12. International Transfers

If you are located outside the United States, your personal information may be transferred to, stored and processed in the United States and other jurisdictions where we or our service providers operate. By using our Website, you consent to any such transfer, storage or processing.

13. Third-Party Links

The Website may contain links to third-party websites, tools or services that are not operated by us. This Privacy Policy does not apply to those third parties, and we encourage you to review their own privacy policies.

14. Changes to This Privacy Policy

We may change this Privacy Policy at any time. When we do, we will post the updated policy on this page with a revised “Last Updated” date. If we make material changes, we may also provide you with additional notice (e.g., by email or pop-up on the Website).

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us by email at or by mail at: